Can't install Rigel Core plug-in 2018-09-29T17:17:13+00:00

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  • Author
    Posts
  • to.frodesign
    Participant
    Post count: 8

    Hello,

    I just bought “Rigel – Ultimate Agency & Portfolio Theme” to build my portfolio but I can’t instal de Rigel Core plug-in, can you help me please?

    This is the message that appears on my screen:
    Warning: require(/home/francis2/public_html/wp-content/plugins/rigel_core//cf-post-formats/cf-post-formats.php): failed to open stream: No such file or directory in /home/francis2/public_html/wp-content/plugins/rigel_core/rigel_core.php on line 80

    Fatal error: require(): Failed opening required ‘/home/francis2/public_html/wp-content/plugins/rigel_core//cf-post-formats/cf-post-formats.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/francis2/public_html/wp-content/plugins/rigel_core/rigel_core.php on line 80

    Thank you in advance,

    Francisca

    Studio Radiuzz
    Keymaster
    Post count: 1124

    Hey There,

    Can you please forward me your website details ,Wordpress backend and cPanel as well.

    Thanks

    to.frodesign
    Participant
    Post count: 8
    This reply has been marked as private.
    Studio Radiuzz
    Keymaster
    Post count: 1124

    Hey There,

    We have installed the demo for you , yesterday.Please check and update. Thanks

    to.frodesign
    Participant
    Post count: 8

    Thank you so much!

    to.frodesign
    Participant
    Post count: 8

    Hi there,

    You didn’t fixed the problem.

    “The following required plugins are currently inactive: Rigel core, Ultimate_VC_Addons and Visual Composer.” This message still appears on my account.

    Thank you,
    Francisca

    Studio Radiuzz
    Keymaster
    Post count: 1124

    Have you changed something on the website? As it looks reinstalled.

    Studio Radiuzz
    Keymaster
    Post count: 1124

    Domain config is also changed and doesnt allow me to access the admin page.

    to.frodesign
    Participant
    Post count: 8

    I haven’t change anything…

    to.frodesign
    Participant
    Post count: 8

    What data do you need to access?

    Studio Radiuzz
    Keymaster
    Post count: 1124

    The whole demo data is missing and also when you click on menu items it throws out this in the browser
    http://192.99.5.123/~francis2/

    Also, when I try to visit your admin at franciscajose.com/wp-admin

    it throws out an error and the browser displays the following link –
    http://192.99.5.123/~francis2/wp-login.php?redirect_to=http%3A%2F%2Ffranciscajose.com%2Fwp-admin%2F&reauth=1

    Here is a link to the issue and misconfig on your server

    Screen Recording 2018-10-17 at 07.57.25.15 AM.gif
    to.frodesign
    Participant
    Post count: 8
    This reply has been marked as private.
    to.frodesign
    Participant
    Post count: 8

    Can you please help me?

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