Confusing how to set up Almaak theme 2017-10-19T14:14:31+00:00

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  • claremcbear
    Participant
    Post count: 62

    i replaced the database here…(see screengrab)

    but somehow its redirecting to the testing site and I dont know how to fix that

    claremcbear
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    Post count: 62
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    claremcbear
    Participant
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    claremcbear
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    Studio Radiuzz
    Keymaster
    Post count: 1124

    hi Clare

    Well, just for testing can they unlock all country? only for 24 hours? 🙂

    claremcbear
    Participant
    Post count: 62
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    claremcbear
    Participant
    Post count: 62

    Hiya, please see below from my hosting company. Thanks. Clare Hi Clare

    We’re not aware of any country restriction on https://testing.clarelynchcreative.com/

    It’s loading fine from our offices in UK and Australia.

    If it’s timing out completely, please ask him to complete a traceroute using the command “traceroute clarelynchcreative.com” (using Terminal on Mac) or “tracert clarelynchcreative.com” (using Command Prompt for Windows). It will take a few minutes to complete. Please ask him to send the output of the traceroute and we will investigate further. It will show us the connection path between his computer and our server.

    Studio Radiuzz
    Keymaster
    Post count: 1124

    HI

    Sorry about yesterday, could not finish work until the late night, unfortunately, i have the same in my office, it’s almost impossible to work on your website without proxy and working with proxy is absolutely impossible because i often loose connection and cookies 🙁
    Definitely, we need to resolve this problem with your host 🙁

    here is the traceroute from my command line, please send this message to your hosting support:

    Tracing route to clarelynchcreative.com [217.115.119.31]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.169.1
    2 1 ms 2 ms 1 ms 192.168.1.1
    3 7 ms 12 ms 24 ms 37.232.126.1
    4 2 ms 3 ms 1 ms 92.54.232.241
    5 8 ms 7 ms 7 ms 178.134.240.134
    6 69 ms 66 ms 67 ms

    claremcbear
    Participant
    Post count: 62
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    Studio Radiuzz
    Keymaster
    Post count: 1124

    hi Clare

    yes, that’s the full result of the ping, i will check this with my hosting provider

    claremcbear
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    Studio Radiuzz
    Keymaster
    Post count: 1124

    Reported problem and im waiting solution from them, 🙁

    claremcbear
    Participant
    Post count: 62
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    Studio Radiuzz
    Keymaster
    Post count: 1124

    If they cant resolve issue until this evening lets meet tomorrow and i will install demo with team viewer, ok

    Studio Radiuzz
    Keymaster
    Post count: 1124

    hi claremcbear

    Good morning, please contact t me in live chat today, in next 4-5 hours, let’s finish this today

Viewing 15 posts - 31 through 45 (of 90 total)

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