Plugin Error and Theme error 2018-01-11T22:42:33+00:00

homepage Forums Cygnus Plugin Error and Theme error

Viewing 15 posts - 1 through 15 (of 20 total)
  • Author
    Posts
  • OmarCur
    Participant
    Post count: 12

    Hi,

    We just purchased the Cygnus theme from Themeforest and encountered several issues.
    We are hoping to get the demo data form the livepreview site with the main home login but the demo content looks different and gave errors.

    Furthermore the needed Redux framework gives errors.
    Warning: fileperms(): stat failed for /www/doc/www.theocuriere.nl/www/index.php in /www/doc/www.theocuriere.nl/www/wp-admin/includes/file.php on line 1423

    It is a brand new empty wordpress install and the Cynus theme was the first thing to install, please help it is a bit frustrating.

    Thanks

    OmarCur
    Participant
    Post count: 12

    And the Cygnus settings shows us the menu with the various options like General and Layout settings but the actual content is scrolled way down. So not next to the menu.

    Thx

    Studio Radiuzz
    Keymaster
    Post count: 1124

    hi OmarCur

    Thank you for choosing Cynugs and im so sorry about this problem,
    mainly they are hosting related and i can easily fix them, i can even offer you free demo installation and setup, please send me your admin details here privately and i will do this job within an hour
    Please don’t forget to use “Set us private reply” checkmark under reply box

    OmarCur
    Participant
    Post count: 12
    This reply has been marked as private.
    Studio Radiuzz
    Keymaster
    Post count: 1124
    This reply has been marked as private.
    OmarCur
    Participant
    Post count: 12
    This reply has been marked as private.
    Studio Radiuzz
    Keymaster
    Post count: 1124

    hello OmarCur

    no, no, i not about on credentials, i cant pass popup authentification window, please check this screenshot

    OmarCur
    Participant
    Post count: 12
    This reply has been marked as private.
    Studio Radiuzz
    Keymaster
    Post count: 1124

    hi OmarCur

    no, its not worked either, 🙁
    please get in touch with your hosting provider, I’m sure they know what is this

    OmarCur
    Participant
    Post count: 12
    This reply has been marked as private.
    Studio Radiuzz
    Keymaster
    Post count: 1124

    hi

    Yes, i see your old website and i see my theme on the new url, but admin details says still same, i think its IP restricted or something like that, i researched this question in the internet and maybe i found what is it, please check this link:
    http://www.wpbeginner.com/wp-tutorials/how-to-password-protect-your-wordpress-admin-wp-admin-directory/
    maybe you have something like that?

    OmarCur
    Participant
    Post count: 12
    This reply has been marked as private.
    OmarCur
    Participant
    Post count: 12

    Wait, maybe i found something, there was a restriction on EU Ip addresses only.
    Please try again.

    Thanks

    Studio Radiuzz
    Keymaster
    Post count: 1124

    hi

    Nothing 🙁
    i have still the same 🙁
    can you send me your ftp details or your hosting details privately?

    OmarCur
    Participant
    Post count: 12
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 20 total)

You must be logged in to reply to this topic.